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RCC Social Service Assistant - Awake Overnight - Eugene, OR

Quick Facts
Company Name:Looking Glass Community Services
Location:Eugene, OR
Employment Type:Full Time
Category:Social Services
Pay:$19.00 - Hourly
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SIGN-ON BONUS! $1000 paid at six months and one year of employment!

Apply TODAY through November 22nd to be considered for our DecemberTraining Module, beginning on December 6th

Join our team today!

Essential Duties:

As a Regional Crisis Center Social Service Assistant (RCC SSA) you oversee our teenage clients by maintaining sight and sound supervision. You must be a positive role model and youth mentor for our clients. As an SSA you must uphold strict professional boundaries and enforce program rules. RCC clients are often combative and have multiple mental or behavioral challenges. RCC uses verbal de-escalation tactics as well as treatments such as seclusion rooms and full-body restraints when necessary to ensure the safety of our clients.

Pay & Benefits:

  • $19.00/hour!
  • $1,000 sign-on bonus received at six months and after one year of employment!
  • One month of, paid, in-depth training is provided to ensure proper support to new staff.
  • Full-time SSAs are eligible for a competitive benefits package - including generous paid time off, medical, dental, vision, 401(k) options, and more.
  • On-Call SSAs have the benefit of a flexible schedule and the ability to be considered for full-time positions as seen fit by supervisors


As a 24-hour residential facility, staff are always present in the facility. Shifts run in three rotations:

  • Awake overnight shifts - approximately 10:00 pm - 8:00 am
  • Full-time staff are provided consistent schedules, which include weekend days. Some flexibility is required.
  • On-call staff are scheduled both in advance, for pre-planned absences, as well as with short notice when unplanned circumstances arise.
    • On-call staff much complete a minimum of five (5) shifts per month and one (1) staff meeting per month to remain active.


  • Ability to qualify for QHMA certification is required – A Bachelor's degree in psychology, corrections, or a related field or equivalent experience required.
  • Ability to pass ProACT crisis intervention training which includes verbal and physical intervention principles.
  • Previous experience working in a residential setting with at-risk youth is required.
  • Ability to uphold professional boundaries and maintain program rules is required.
  • Cultural awareness is a must! Staff must be committed to the mission and values of Looking Glass, including but not limited to, equity and inclusion for all.
  • In accordance with the Oregon Health Authority rule, all healthcare providers and staff working in the Adjudicated Youth Services program must be fully vaccinated no later than October 18th or have an approved exemption/accommodation before beginning work.

About Looking Glass Community Services:

Looking Glass Community Services is honored to be included among the top 100 best nonprofits list for 2020. We greatly value our employees and their dedication to serving our most vulnerable community members each day - this award is representative of their passion.

As a 501(c)(3) non-profit organization, we have been dedicated to serving Lane County for the past 50 years! We value providing the highest level of quality services to our clients and we are committed to the pursuit of cultural awareness. We believe in the abilities of individuals and systems that respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, religions, sexual orientations, genders, and abilities in a manner that recognizes, affirms, and values the worth of individuals, families, and their communities and protects and preserves the dignity of each.

To view the full job description and to apply please visit our website:

If this sounds like the position for you, apply today!

*Applications must be submitted through the Looking Glass website to be considered.*