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Reengagement Specialist - Eugene, OR

Quick Facts
Company Name:Looking Glass Community Services
Location:Eugene, OR
Employment Type:Full Time
Pay:$18.00 - Hourly
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The Reengagement Specialist reconnects youth, 14 - 21 years of age, with education, workforce training, career pathways, and support services with the goals of high school graduation, career exploration, and transition. Services are provided in a trauma-informed culturally specific manner.


In accordance with the Oregon Health Authority rule, all K-12 staff must be fully vaccinated or have an approved exemption/accommodation before beginning work.

  1. Education: Bachelor's degree in social services or related field
  2. Experience: Minimum two years working with at-risk youth providing trauma-informed and culturally specific services.
  3. Bi-lingual Spanish preferred.
  4. Availability: Monday through Friday, 8:00am-4:00pm. Must be willing to work irregular hours when necessary.
  5. Certifications: Valid Oregon Driver License, acceptable record, and insurability under the Agency's auto insurance. Must have reliable transportation, as position may require driving to appointments and transporting clients.
  6. Ability To:
    • Work effectively as a member of an integrated team.
    • Relate effectively with youth, parents, community, and referral sources.
    • Demonstrate appropriate professional boundaries.
    • Work in a stressful, unstructured environment, and maintain a positive mental attitude.
    • Manage multiple priorities, working under pressure to meet deadlines.
    • Maintain confidentiality.
    • Demonstrated ability to meet project deadlines.
    • Commitment to Looking Glass Mission and Values.
    • Cultural sensitivity and ability to work with people from diverse backgrounds.
    • Professional appearance appropriate to the position.

Essential Functions:

  1. Conducts outreach services to identify and contact eligible youth.
  2. Conducts educational, vocational and basic needs assessments.
  3. Develops a College and Career Plan for each youth identifying individualized high school completion, secondary education, and career exploration goals.
  4. Identifies and implements transition goals and services including FAFSA applications, college placement testing and applications, employment options, etc.
  5. Provides Work Readiness instruction.
  6. Identifies and helps access wraparound services for youth and their families including mental health and medical services, food boxes, housing, and other basic needs services.
  7. Provides ongoing case management services for up to 30 youth, including twice monthly monitoring and evaluating each youth's progress toward academic, career, support service, and transition goals.
  8. Provides incentives for academic and other accomplishments.
  9. Coordinates case management activities and College and Career Plans with Riverfront staff, Department of Human Service caseworkers, other Looking Glass programs, and other agencies as appropriate.
  10. Engages guardians and other significant individuals in case planning in a culturally specific manner whenever possible.
  11. May transport clients to appointments.
  12. Arranges for necessary supportive services such as I.D., clothing, bus passes, etc.
  13. Maintains accurate and up-to-date case notes and files.
  14. Tracks services provided to each participant and outcomes achieved.
  15. Completes necessary paperwork including monthly and quarterly reports. .
  16. Conducts follow-up with clients after a GED or diploma has been earned.
  17. Completes other duties as assigned.

COVID-19 Considerations:

Looking Glass Programs adhere to the Oregon Health Authority COVID-19 Guidelines, Center for Disease Control, and Lane County Public Health information regarding the virus. Each program has its own action plan regarding COIVD-19 and the specific procedures that are set in place to uphold the health and safety of all individuals in each program. Looking Glass is also making COVID-19 considerations within our hiring processes.

Riverfront School & Career Center requires all staff, clients, students, and visitors to wear face coverings, at all times while in the building. Staff and clients engage in social distancing throughout the day. Rooms have been rearranged to facilitate social distancing. Staff and clients and visitors are thoroughly screened for COVID-19 symptoms upon entry into the building. Cleaning of high-touch surfaces occurs regularly with disinfectant. Riverfront employees must adhere to all protocols outlined in the program's Blueprint for School Reentry which can be found on Looking Glass' website.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, use hands, talk, and hear. Specific vision abilities required by this job include close vision. The employee is occasionally required to stand, walk and reach with hands and arms. The employee must occasionally lift and/or move up to 45 pounds.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please also note - the COVID-19 Considerations section is also not designed to cover or contain our comprehensive COVID-19 policies. Additional expectations, policies, and precautions are in effect within Looking Glass Programs to help ensure the health and safety of our staff and clients. These expectations, policies, and precautions are provided to staff as part of the onboarding process.