General Summary

Under general direction, individuals assigned to this position are responsible for efficient daily transit operations, including operators, buses and dispatch functions, through the supervision of administrators, field and system supervisors, administrative and clerical assistants, and bus operators. Responsibilities include long-range planning and goal setting within the department, implementation of department strategies, recommending and implementing District policy ad related duties that may be assigned. This position is also responsible for the management of Public Safety., This position also oversees bargaining responsibilities and adherence to the collective bargaining agreement over three bargaining groups. This position serves as the District's Emergency Manager during critical incidents and oversees the implementation of the Districts Continuity of Operations Plan.

Essential Duties & Responsibilities

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Develop departmental budget.
• Manage departmental expenditures and ensure compliance with budgetary definitions.
• Develop departmental goals.
• Administer District policies and procedures, especially with regard to those policies and procedures having a direct association with the department's functions.
• Serve as external liaison with other agencies
• Establish mission-related priorities.
• Ensure continuous attention to workplace safety.
• Ensure cost-effectiveness in departmental operations.
• Recommend hiring, promotion and salary adjustments of departmental staff.
• Direct the continuous training and education of departmental staff.
• Provide departmental leadership and coaching for staff.
• Plan or implement efficiency changes to transportation services, such as , optimizing capacities, employing alternate modes of transportation, or minimizing idling.
• Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, environmental policies, and government regulations.
• Promote effective employee relations.
• Participate as a member of the executive management team, contributing to policy-level discussions, and serve on designated management teams.
• Oversight of the Operations and Public Safety divisions.
• Plan, supervise and evaluate department activities to ensure cost effective and reliable system implementation; recommend and implement District policy; and monitor operating statistics.
• Oversee selection, training, discipline and evaluation of department personnel; provide counseling and advice on personnel issues; conducts annual staff evaluations.
• Participate and leads complex investigations and disciplinary related issues in conjunction with HR.
• Develop and present department budget; monitor expenditures and operating costs throughout the year.
• Represent department in various forums, including the executive management team, and other interdepartmental meetings.
• Monitor progress and status of key projects assigned to administrative staff and those with operational impact.
• Identify growth and improvement opportunities through training, networking, attendance at conferences and workshops and review of industry publications.
• Represent environmental management in his/her respected work group.
• Remain informed, educated and trained on job specific work instructions.
• Develop work plan and management practices that are consistent with the District's mission, vision and Strategic business plan.
• Develop and maintain a culture of safety.
• Develop and manage the District's all-hazards emergency response and Continuity of Operations plans.
• Develop and maintain culture of teamwork and fairness.
• Assume Chief Operations Officer responsibilities as needed.

Competencies for Successful Performance of Job Duties

Knowledge of:

• Public Transportation Operations & Management
• Administration and Management
• Customer Satisfaction and Personal Service
• Public Safety and Security
• Personnel and Human Resources
• Clerical
• Computers and Electronics
• Law and Government
• Economics and Accounting

Skills:

• Critical Thinking
• Complex Problem Solving
• Negotiation
• Persuasion
• Management of Personnel Resources
• Learning Strategies
• Social Perceptiveness
• Coordination
• Monitoring
• Active Listening
• Active Learning
• Systems Evaluation
• Time Management

Ability to:

• Oral Comprehension
• Oral Expression
• Written Comprehension
• Written Expression
• Problem Sensitivity
• Originality
• Deductive Reasoning
• Inductive Reasoning Category Flexibility
• Fluency of Ideas

Supervisory Responsibilities

• This position is responsible for full managerial responsibility including providing direction to other supervisors/managers regarding the supervision of their staff. Supervisory span will include direct and indirect reports and may cover multiple departments

Fiscal Responsibility

• This position develops, manages, and reconciles department budget, contributes to long term investment planning as well as adheres to procurement policies, procedures, and contract compliance.
• This position has significant impact on expense, budgetary, or other financial outcomes for the organization. Examples:
  • Implementing operational/procedural strategies leading to productivity changes.
  • Responsible for, or influential of, policy changes and/or CBA negotiations.
  • Responsible for the prudent use of organization assets, including material, equipment, or labor.

Travel

• Travel within the metropolitan area is required.
• Occasional travel outside of the region may be required.
• May require use of a District vehicle

Minimum Qualifications

Required Education and Experience

Any equivalent combination of education and experience which provides the knowledge, skills, and abilities required to perform the job. Education and course work can substitute for years of experience. Typical qualifications would be:

Experience

• A Bachelor's degree from a recognized college or university in planning, business administration or public administration, significant relevant public transit management experience may be considered in lieu of a Bachelor's degree..
• A minimum of five (5) years of experience in transit operations, with possible substitution of three years of transit planning for three years of transit operations.
• A minimum of three (3) years of experience in supervision and budget development.
• A valid Oregon driver's license and a driving record acceptable to the District's insurance carrier, or ability to attain within 60 days of employment.

Preferred:

• A Bachelor's degree in a related field is preferred.
• Bilingual

Position Type and Expected Hours of Work

• Will sometimes be required to work and/or attend meetings or events in public and at all LTD locations, including after business hours.
• Monday through Friday 7am until 4pm
• Occasional abnormal hours are expected and required for specific events and to reach all employees.

Travel

• Travel within the metropolitan area is required.
• Occasional travel outside of the region may be required.
• May require use of a District vehicle.

Working Conditions & Physical Demands

• May work in a normal office environment and periodically at field locations.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Human Collaboration & Job Impact

• Communications and discussions result in decisions regarding policy development and implementation. Interaction with others outside the organization requires exercising participative management skills that support team efforts and quality processes. The impact the job has on LTD is significant in terms of time, money, or public/employee relations.

EEO Statement

• LTD is an equal opportunity employer.