Looking Glass is hiring Social Service Assistants to join our Regional Crisis Center Programs!

As the RCC Social Service Assistant, you will schedule, coordinate, and supervise group activities at the RCC program. You will maintain consistency and safety among clients, observe and record behavior patterns, aid in service planning, and document necessary behaviors. You will help clients with skill-building and providing directions in performing daily housekeeping duties, chores, physical activity, recreation, hygiene, and school work. You will complete crisis intervention and de-escalate clients daily utilizing the crisis intervention techniques learned during training.

We are seeking applicants for both our East and West Campuses for various schedules!

For more information about the RCC Social Service Assistant position, you can download the full job description below.

RCC, or the Regional Crisis Center, is a subacute residential facility where youth are placed directly from the Department of Human Services. RCC provides residential living facilities, mental health treatment, family counseling, substance use disorders treatment, and academic instruction to clients. RCC clients are often combative and have multiple mental or behavioral challenges. RCC uses verbal de-escalation tactics as well as treatments such as seclusion rooms and full-body restraints when necessary to ensure the safety of our clients.

Eligibility for a QMHA certification is preferred. You must have prior experience working with combative at-risk youth, preferably in a residential setting OR experience working in a challenging, high-paced environment that can be applicable to this line of work. The ability to maintain strong professional boundaries and confidentiality is a must. You must also be able to pass crisis intervention training within your first month of employment. The Regional Crisis Center uses specific manual restraints as specified by the state, and the ability to perform these restraints is essential to the position.

Our workforce and clientele represent a diverse set of people from all walks of life. As such, we are committed to fostering, cultivating, and preserving a culture of diversity and inclusion in the agency. All staff must embody and represent these, and other, Looking Glass agency values.