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Reception Supervisor - Springfield, OR

Quick Facts
Company Name:Oregon Urology Institute
Location:Springfield, OR
Employment Type:Full Time
Category:Operations
Pay:20.90-31.35 - Salary
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Description

Oregon Urology Institute has an opening for a Reception Supervisor who will be a working manager responsible for the overall function of the Reception Desks and the Surgery Scheduling function.


Duties will include but are not limited to:

Provide leadership to the Reception Staff and Surgery Scheduling Lead

Responsible to train, monitor, evaluate, and mentor staff, new and existing

Able to work each position within the department independently

Ensures a positive customer service atmosphere and interactions in the reception areas

Assign duties, set goals, address concerns and troubleshoot problems in the areas of responsibility

Be the expert of Department processes, policies and procedures, regularly monitoring and modifying them as necessary

Be the liaison between reception staff and physicians, other clinic staff and patients

Function as a strong link between team members and upper management

Performs Reception and Surgery Scheduling duties as necessary

Handles daily issues as they occur


Skills:

Must be able to multi-task

Must possess excellent communication skills

Must maintain patient and practice confidentiality

Must be able to create and maintain positive cooperative relationships with patients, physicians, providers and staff


Education & Experience:

Must be a high school graduate with additional education a plus. Previous reception experience in a healthcare facility and previous leadership experience required