Brief Overview of the Housing and Outreach Services Director Position
The Homeless Youth Services Outreach & Housing Services Director is responsible for the effective & efficient operation and performance of all outreach and housing programs providing services to our homeless youth & families.
To learn more about this Director position, please download the full job description below.
Essential Qualifications
A Bachelor's degree is preferred. Professional experience may be accepted in lieu of education.
Certification or eligible to be certified as a Qualified Mental Health Associate or Traditional health Worker is preferred.
Knowledge of developmental issues of children, adolescents, and young adults, and working knowledge of issues related to youth experiencing homelessness is crucial for this role.
Compensation & Benefits
In order to hire and retain employees who truly share our mission to "build a better future for youth, adults, and families," we offer competitive benefits, compensation, a generous PTO accrual rate, and a positive work culture.
Overview of the Homeless Youth Services Program
Homeless Youth Services (HYS) provides a 24/7 crisis line, youth emergency shelter, young adult emergency center, crisis intervention, rural and urban street outreach, housing support, educational services, and case management for youth and young adults experiencing homelessness, housing instability, behavioral health challenges, or family conflict. Through a continuum of trauma-informed, youth-centered services, HYS helps young people access basic needs, build life skills, strengthen support systems, and achieve safety, stability, and self-sufficiency. HYS offers integrated support through a Registered Nurse (RN), Certified Alcohol and Drug Counselor (CADC), and multidisciplinary care teams that help youth navigate physical health, behavioral health, substance use, educational, and housing-related needs.
As a founding member of Lane County's Behavioral Health Resource Network (BHRN), HYS operates a 24/7 service assessment and referral line, connecting individuals to a network of 17 community partners providing behavioral health treatment, recovery support, housing assistance, and peer services throughout Lane County. HYS service locations include Station 7, PEER Shelter, New Roads Drop-In Center, New Roads School, the Rural Program in Cottage Grove, and mobile community-based and home-based services serving youth and families throughout Lane County.
About Looking Glass
Looking Glass Community Services is honored to be included among the top 100 best nonprofits list for 2025. We greatly value our employees and their dedication to serving our most vulnerable community members each day - this award is representative of their passion.
Our workforce and clientele represent a diverse set of people from all walks of life. As such, we are committed to fostering, cultivating, and preserving a culture of diversity and inclusion in the agency. All staff must embody and represent these, and other, Looking Glass agency values.
As a 501(c)(3) non-profit organization, we have proudly provided assistance to children, adolescents, and adults in our community, helping them lead more productive and fulfilling lives since 1970! Compassion is our cornerstone. We value providing the highest level of quality services to our clients, and we are committed to the pursuit of cultural awareness. Looking Glass is committed to recruiting employees who reflect the diversity of our community and the youth and families we serve.
If you are looking to experience the best practices in social services with top professionals, Looking Glass Community Services is the place for you!
