General Summary

The IT Project Manager II is responsible for planning, coordinating, and delivering complex, multi-disciplinary technology and systems projects that support Lane Transit District's capital, operational, and strategic objectives. This role manages technology initiatives-overseeing scope, budget, schedule, procurement, vendor performance, quality assurance, and stakeholder coordination from initiation through closeout.

Projects may include enterprise systems implementations, major system upgrades, technology infrastructure deployments, cybersecurity initiatives, data and analytics platforms, and technology components embedded within capital construction projects (e.g., access control, security systems, fiber, communications, and integrated building technologies).

The position regularly coordinates with IT staff, facilities, finance, procurement, consultants, vendors, regulatory partners, and internal stakeholders to ensure projects are delivered on time, within budget, and in compliance with District standards, policies, and regulatory requirements.

Project Planning & Management

• Coordinate, organize, and manage the services and work activities of assigned IT and technology-related projects; develop and implement project elements to meet overall program goals established by the department.
• Define project scope including stakeholders, internal team members, vendors, system impacts, dependencies, risks, and events that may affect delivery.
• Develop detailed project work plans, schedules, budgets, resource plans, and risk registers; perform critical path analysis and establish project priorities.
• Plan, organize, implement, and evaluate work activities to meet overall project objectives, including analysis of alternative technical approaches and delivery methods.
• Administer multiple concurrent projects at various stages of planning, execution, testing, deployment, and closeout.

Procurement & Contract Administration

• Lead or support development of Requests for Proposals (RFPs), Requests for Qualifications (RFQs), and other solicitation documents for IT systems, software, hardware, and professional services.
• Coordinate proposal evaluation, vendor interviews, selection recommendations, and contract award processes in accordance with LTD procurement policies.
• Participate in negotiation of scopes of work, schedules, deliverables, and fees; prepare contracts for execution and coordinate notices to proceed.
• Administer vendor and consultant contracts; monitor performance, authorize payments, and manage amendments and change orders as appropriate.

Technical Coordination & System Delivery

• Coordinate system design, configuration, integration, and implementation activities with internal IT staff, consultants, vendors, and external partners.
• Oversee system testing, user acceptance testing, data migration, deployment, and transition to operations.
• Coordinate technology components of capital construction projects, including building systems, security, access control, cameras, fiber, communications, and integrated platforms.
• Ensure systems meet functional, technical, cybersecurity, and performance requirements.

Budget & Financial Management

• Develop and manage project budgets; track expenditures and commitments; forecast cash flow and project cost impacts.
• Monitor project costs and schedules to identify variances and implement corrective actions.
• Support preparation of funding requests, internal authorizations, and Board materials related to IT projects.

Quality Assurance, Risk, & Compliance

• Lead project risk assessments and implement mitigation strategies.
• Provide oversight of quality assurance and quality control to ensure deliverables conform to contract requirements, technical specifications, security standards, and District policies.
• Ensure compliance with applicable federal, state, and local regulations, grant requirements, and organizational standards.
• Investigate project issues and risks; resolve conflicts; and interpret applicable rules, policies, and standards.

Stakeholder Engagement & Communication

• Coordinate communication of project planning, design, and implementation issues between technical staff, business owners, executive leadership, and external partners.
• Prepare and deliver project status reports, dashboards, briefings, and executive-level presentations.
• Prepare Board agenda items, project summaries, cost estimates, schedules, and supporting documentation.
• Represent LTD before consultants, vendors, and stakeholder groups on project-related matters.

Documentation & Reporting

• Prepare and maintain comprehensive project documentation including plans, schedules, budgets, risk logs, technical specifications, test plans, and closeout materials.
• Maintain accurate records of project decisions, changes, issues, and lessons learned.
• Develop and distribute project-related correspondence and communications.

Associated Work Activities

• Participate in development and implementation of District-wide IT standards, architectures, and governance practices.
• Coordinate technical reviews with appropriate LTD departments and external partners.
• Provide technical and professional consultation to other departments on technology and systems-related initiatives.
• Serve on cross-functional task teams as a project lead or subject-matter expert.
• Support organizational change management and user adoption activities related to new systems.

Knowledge

• Information Technology systems, infrastructure, applications, and enterprise platforms
• Technology project delivery methodologies (Waterfall, Agile, hybrid)
• Systems integration, data management, and cybersecurity principles
• Procurement and contract administration practices
• Budgeting, cost control, and financial reporting
• Public sector regulations, policies, and governance structures
• English language usage, technical writing, and documentation standards

Skills

• Critical Thinking and Complex Problem Solving
• Project Planning, Scheduling, and Resource Management
• Vendor and Stakeholder Management
• Judgment and Decision Making
• Systems Analysis and Evaluation
• Quality Assurance and Risk Management
• Written and Verbal Communication
• Service Orientation and Collaboration

Abilities

• Manage complex projects involving multiple stakeholders and dependencies
• Analyze technical and operational impacts of system changes
• Balance competing priorities and deliver results in a regulated environment
• Communicate technical concepts to non-technical audiences
• Maintain composure and effectiveness in high-visibility, high-accountability projects

Technology Skills

• Microsoft 365 (Word, Excel, Outlook, Teams)
• Project management tools (e.g., Asana, MS Project, Smartsheet)
• Enterprise systems (ERP, CRM, cloud platforms)
• Collaboration and documentation platforms
• Familiarity with system integration tools and methodologies

Minimum Qualifications For Hire

Any equivalent combination of education and experience which provides the knowledge, skills, and abilities required to perform the job. Typical Qualifications:

Experience:

• Five (5) years of professional IT project management experience leading projects from initiation and planning through implementation and closeout.

OR

• Bachelor's degree or higher in Information Technology, Computer Science, Engineering, Public Administration, or a closely related field may substitute for part of the experience.

AND

• Project Management Professional (PMP) certification or equivalent, or demonstrated pathway to complete within one year, is required.

Preferred:

• Experience with enterprise system implementations in a public-sector or regulated environment.
• Experience coordinating technology components of capital construction projects, fleet maintenance, or major technology system infrastructure.

On-The-Job Training

• A minimum of six (6) months, but less than twelve (12) months, of on-the-job training is normally required to perform the job effectively. Continuous professional development is expected to maintain current and emerging technology and project management practices.

Work Independence

• Incumbents perform complex professional work with general supervision, exercising independent judgment within established policies, procedures, and project governance frameworks. Final decisions impacting scope, budget, or schedule require appropriate approval.

Communication

• This position requires frequent communication inside and outside the organization to exchange information, explain policies and procedures, present project status, and support informed decision-making.

Supervisory Responsibility

• This position does not directly supervise staff but regularly leads cross-functional project teams and vendor resources.

Working Conditions & Physical Demands

• Work is primarily performed in an office or approved remote environment, Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional work outside normal hours to support system deployments, testing, or organizational needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.