The Banquet Captain is a hospitality professional responsible for overseeing the smooth operation of large-scale events, including weddings, conferences, and receptions within the club. The position also manages the serving staff, ensures client satisfaction, coordinates all aspects of the event from setup to breakdown, and acts as a liaison between the client, kitchen staff, and other departments.

Key responsibilities of a Banquet Captain:

Event planning and coordination:

Collaborate with clients to understand their event needs and manage room setup, table arrangements, and décor according to specifications.

Staff supervision:

Assign tasks to banquet servers, bartenders, and other support staff, ensuring they are properly trained and deliver high-quality service.

Guest interaction:

Greet guests, address any concerns or requests, and ensure a positive dining experience throughout the event.

Food and beverage service:

Monitor food and beverage service, ensure timely delivery of courses, proper presentation, and adherence to dietary restrictions.

Quality control:

Inspect table settings, food quality, and overall presentation to maintain standards.

Financial accountability:

Manage event billing, ensure accurate charges, and resolve any payment issues.

Communication and reporting:

Maintain open communication with clients, kitchen staff, and banquet manager, providing updates on event progress and addressing any issues.

Pre-shift preparation:

Conduct staff briefings, review event details, and ensure all necessary equipment is available.

Post-event duties:

Oversee cleanup and breakdown of the event space, ensuring proper storage of equipment and supplies.

Skills required for a Banquet Captain:

Excellent communication and interpersonal skills

Strong leadership and organizational abilities

Detail-oriented with a focus on quality standards

Ability to work under pressure and manage multiple tasks simultaneously

Knowledge of food and beverage service protocols

Professional appearance and demeanor

Part-Time hourly, $18/hr. + gratuities. Must be able to work weekends, mornings, evenings, long hours, and holidays.