Oregon Urology Institute has a Full-Time, Medical Business Office Representative opportunity available.

Oregon Urology Institute is one of the largest, most advanced urological centers in the Northwest. Oregon Urology Institute provides patients with some of the region's finest medical experts covering every major urological specialty using proven and leading-edge technologies such as robotic surgery, immunotherapy, and radiation therapy.

The Medical Business Office AR Generalist/Payment Poster provides support and coordination for the Business Office. The job duties/responsibilities include the Posting of electronic and paper insurance payments, assisting patients with their account(s) through our Portal, Telephone inquiries and In-Person at our Business Office Window. Provides account receivable assistance as assigned by Supervisor.

Duties:

1. Answering Patient Questions regarding their account via Portal, Phone, and in-person.
2. Payment Posting responsibilities for both paper and electronic payments.
3. Provides Back up for Collection of Hospital Charges and locating missing encounters.
4. Accounts Receivable Follow up and Work Patient Accounts > 120 Days.
5. Solving Payment and Reimbursement Issues:
1. Contact Insurance Companies regarding denied claims.
2. Send appeal letters to insurance carriers as needed.
3. Process Overpayments and Refunds.
6. Charge Status Clean up (Claims On-Hold/In Progress/Paid with a Balance Due)
7. Maintain strictest confidentiality.
8. Keep current with all insurance company policy changes.

Physical Requirements:

• Requires sitting for prolonged periods of time and some bending, stooping, and stretching. Requires hand-eye coordination and manual dexterity necessary for the operation of basic office equipment such as a computer, calculator, photo copier, fax, and telephone. May be required to lift 25 pounds. Requires the ability to work quickly and accurately in a fast-paced environment.

Working Conditions:

• Work is performed in an office environment M-F 8am-5pm and involves contact with physicians, patients, and internal staff.
• Work is performed in our office environment and is NOT available for remote work.

Position Requirements:

Must have the ability to research outstanding AR along with analyzing explanation of benefits (EOBs) to post payments and contractual adjustments accurately. Confidentiality, knowledge of insurance reimbursement coding from payment EOB's, knowledge of OUI financial policies,10 key, medical office experience, skills in operating a computer and photocopy/scanning technology. Must be proficient in English.

All candidates must pass a drug screen, reference, and background checks in order to be considered for employment.

Experience: Medical Business Office & Payment Posting history. Athena Practice experience preferred.

Education: Equivalent of a high school diploma.

Note: This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

This is a full-time position. Oregon Urology Institute offers employees fully employer paid life, health, dental and vision, 6 paid holidays, generous PTO, voluntary benefits and an outstanding retirement. 

Oregon Urology Institute is an equal opportunity employer that is committed to fair and impartial treatment of employees, job applicants, and contractors, and to maintaining a discrimination and harassment-free work environment where people treat one another with respect. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.